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How pasien77 Protects Your Personal Data

pasien77 collects only the data needed to run your account, process deposits through DANA, OVO, GoPay and QRIS, and keep your session secure.

Data not sold to third partiesEncrypted account storageDANA, OVO, GoPay & QRIS transaction privacyRight to request data deletionContact available 24/7
pasien77 How pasien77 Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you want to review, update or remove data we hold about you, our privacy support team is reachable around the clock.

Live Chat Our live chat channel is open 24 hours a day, seven days a week. Start a privacy conversation directly from the chat widget on any page of the site, and a trained agent will respond within minutes.
Email Support Send a written data-access or deletion request to our privacy email address listed in your account settings. We aim to send a written acknowledgement within 24 hours and a full response within seven working days.
Account Dashboard Form Log in, head to Settings, then select Privacy & Data. From there you can submit a formal request to view, correct or erase your stored information without needing to contact support separately.
HOW WE HANDLE DATA

Six Practices That Shape Our Privacy Posture

Our approach to data handling is built around six specific practices — each one addressing a real question you might have about how your account information is stored, used and eventually removed.

Encrypted Storage

All account data — including your registered email, phone number and linked payment method such as DANA or OVO — is stored using AES-256 encryption at rest. Access is restricted to authorised internal systems only.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through the consent banner that appears on your first visit to pasien77.top.

Payment Data Handling

Deposits and withdrawals via GoPay, QRIS, OVO and DANA are processed by the respective payment provider. We store only the transaction reference, amount and timestamp — never your wallet credentials or PIN.

Retention Schedule

Account data is retained for as long as your account remains active, plus a statutory period required under applicable regulation. Once that window closes and you have submitted a deletion request, we remove your personal records within 30 days.

Third-Party Sharing

We do not sell your data. We share limited identifiers with payment processors and fraud-detection services solely to complete transactions and protect your account. Each third party is bound by a data-processing agreement.

Your Access Rights

You may request a copy of all personal data we hold, ask for corrections, or submit a deletion request at any time via your account dashboard or email. Eligibility for certain rights depends on local law.

Questions About Your Data at pasien77

The questions below reflect what our account holders ask most often about how their personal information is managed. If your question is not listed here, open a live chat session or use the privacy form in your account settings — our team responds around the clock.

We collect your name, email address, phone number and the payment method you select — such as DANA, OVO, GoPay or QRIS. We also log your IP address and device type to protect your account from unauthorised access.

No. Your DANA, OVO, GoPay or QRIS wallet credentials are handled entirely by those payment providers. We only store a transaction reference number, the deposit or withdrawal amount, and the timestamp of each completed transaction.

We retain your personal data while your account is active and for a further period required under applicable regulations. After you submit a verified deletion request and the statutory window closes, we remove your records within 30 days.

Yes. Log in, go to Settings, and select Privacy & Data to submit a data-access request. We will compile and send you a copy of your stored personal information within seven working days of receiving the request. Eligibility depends on local law.

We share limited transaction identifiers with payment processors and fraud-prevention services to complete your deposits and keep your account secure. We do not sell your data, and every third party we work with signs a data-processing agreement.

Submit a deletion request through the Privacy & Data section in your account dashboard, or email our privacy team directly using the address listed in account settings. We acknowledge requests within 24 hours and complete deletion within 30 days where local law permits.

We use session cookies for login continuity and analytics cookies to measure page performance. You can adjust or withdraw cookie consent through the banner on your first visit, or by revisiting cookie settings in the site footer at any time.